Founder led.Systems backed.
I work with legal services, arts organisations, nonprofits, and other high-trust organisations that need more than a web build. They need a long-term digital partner who understands their work and stays for the long haul.
Technology in service of trust.
High-trust organisations, including law firms, arts bodies, medical practices, and nonprofits, operate in environments where credibility, accuracy, and privacy are non-negotiable. A poorly built website is not just an inconvenience. It is a liability.
Marzipan exists to serve organisations that cannot afford to have their digital presence treated as an afterthought. I bring the same care and rigour to technology that you bring to your work, because I believe the two are inseparable.
I do not chase scale. I choose depth. A small number of long-term clients, known well, served well.
Founded
2014
Based in
Bronte, Sydney NSW
Specialisation
High-trust organisations
ABN
61 181 193 114
Built by someone who stays.
Marzipan was founded by Ben Adams in 2014, after a decade working across digital agencies and in-house roles for organisations in law, media, and the arts. He saw a recurring pattern: organisations would invest significantly in a new website, only to find themselves stranded two years later. Platform outdated, no ongoing relationship, starting from scratch.
Ben built Marzipan to be different. Not a project shop, but a practice built on relationships, rigour, and genuine accountability for outcomes. He still works directly with every client.
Most agencies sell projects.I take responsibility.
Four principles that guide everything I do.
Stewardship, not projects
A website is not a deliverable. It is a living part of your organisation. I treat it that way, staying close to what changes, what breaks, and what needs to evolve.
Diagnosis before action
Before recommending anything, I need to understand your organisation: its goals, its constraints, its existing digital footprint. I never propose before I understand.
Ongoing care, not growth hacks
I am not interested in vanity metrics or short-term lifts. I am interested in sustainable, well-maintained digital systems that serve your people and your mission.
Long-term partnership
My best client relationships are years old. That continuity enables trust, speed, and a quality of work that project-based engagements cannot replicate.
Free tool · Lab by Marzipan
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Run a free risk snapshotFrequently asked
- What does 'Digital Stewardship' actually mean?
- Digital Stewardship is my model of ongoing responsibility for a client's digital presence, not just maintaining what exists, but actively looking ahead, flagging risks, and making sure your systems continue to serve your organisation well over time.
- Who is Marzipan best suited for?
- Organisations where credibility and trust are central to their work: law firms, medical practices, nonprofits, arts organisations, advocacy bodies. If your digital presence reflects on your professional standing, Marzipan is a good fit.
- What's included in a Digital Capacity Diagnosis?
- A structured review of your current digital footprint, covering your website, tools, workflows, and team capacity, resulting in a clear written assessment and a set of prioritised recommendations. No sales pitch, just clarity.
- How does the Stewardship Program differ from a retainer?
- A retainer buys time. The Stewardship Program buys outcomes. I take ongoing responsibility for your digital presence, not just completing tasks you request, but proactively identifying what needs attention.
- How do you work with organisations outside Sydney?
- Most of my work is done remotely. I have long-standing relationships with clients in Melbourne, Brisbane, and regional Australia, and I travel for significant engagements when needed.
- What if we already have a website that's mostly working?
- That's often where I start. The Diagnosis helps me understand what's working, what's fragile, and what's missing. I recommend the smallest effective intervention, not a full rebuild.
Ready to worktogether?
Start with a Digital Capacity Diagnosis. No commitment required, just clarity.