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Marzipan · Sydney

Web design & SEO for organisationsthat can't afford things to break.

When someone searches for help at the worst moment of their life, they need to find you. Not a broken form. Not a page that hasn't been touched in three years. You.

My name is Ben Adams. I work with a small number of community legal centres, nonprofits, and regulated organisations across Australia, providing the kind of ongoing digital oversight that keeps things working, keeps you visible, and keeps you out of trouble.

Not a project. Not a retainer that drifts. A long-term accountability relationship with someone who understands what's at stake.

Not sure where to start? Run a free Digital Risk Snapshot →

01 — Digital StewardshipEst. Sydney

Web Design & SEO for Community Organisations, Legal Services and Nonprofits

Trusted by organisations across Australia where the website isn't a marketing tool. It's the front door for people who have nowhere else to turn.

KwoopNASWillowMental Health NSWArrest 2 ReleaseAG

The site hasn't been updated since the last staff change.

The contact form might be working. Probably.

Someone was looking after it — but that arrangement quietly ended.

This is how most organisations arrive at a problem. Not through a crisis, but through drift. Small things left unattended until a funder asks a question, a complaint lands, or a search that should find you doesn't.

Left alone, digital systems drift. We don't let that happen. We work with organisations that recognise this pattern and want someone responsible for making sure it stops.

We work with legal services, community organisations, and purpose-driven groups to protect, stabilise, and strengthen their digital presence and keep it that way.

A figure steadying a small boat on a rope — holding things together

An inaccessible website isn't just a UX problem for a legal centre. It's a compliance risk, a funding conversation, and potentially a complaint. We make sure it never becomes any of those things.

03 — Operational Framework

Most agencies sell transactionally.I assume permanent responsibility.

Digital reputation is built and destroyed by what happens after launch day. I stay close, stay accountable, and handle the quiet operational stability that other providers neglect.

01Stewardship, not projectsTransactional builds end. Institutional reputations do not. I remain structurally accountable long after your site goes live.
02Diagnosis before actionBefore recommending anything, I forensically audit your risk exposure and systems. No guesswork. No expensive assumptions.
03Ongoing care, not quick fixesQuiet, systematic oversight covering accessibility, security, compliance, and active uptime monitoring. Delivered without noise and reported in plain English.
04Long-term partnershipMy client relationships run for over a decade. Continuity is the entire point. I become your dedicated external digital director.
05Outcomes, not billable hoursYou are not purchasing hours; you are purchasing an infrastructure that does not fail, a search presence that does not drift, and a system that someone is actively watching.
04 — What clients say

Trusted by purpose-driven organisations.

Legal Services
We've been working with Ben to improve our law practice's online and digital presence, and the experience has been outstanding. Ben is the owner of Marzipan, and that shows in the level of care, accountability, and consistency he brings to his work.
Chad Nolan
Principal, Nolan Lawyers
Not-for-Profit
Working with Marzipan was a great experience. We needed a website that was welcoming, accessible, and effective without consuming resources that should go to our community, and Marzipan delivered exactly that.
Sanctuary BPD Carer Support Group
Community Group
Small Business
Ben was extremely helpful, willing to explain and share in-depth knowledge, answering any questions we had from content, to site speed and SEO. We're very pleased with the outcome.
Miranda
AusGeo
05 — Begin

Start with clarity,not a sales call.

A Digital Capacity Diagnosis is a structured review of your website, search visibility, security, and digital operations. You receive a board-ready report in plain English covering what's working, what's at risk, and what needs attention, with a prioritised 12-month roadmap.

$1,500 AUD plus GST · Credited toward any subsequent engagement

A practical starting point. Not a sales process.